District Manager, Public Storage
Salary: $110,000 a year
As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
Job Description:
* Lead, Manage and Develop People, Brand Ambassador & Operational Excellence
Lead an Engaged Team:
* Recruit, motivate and retain a dedicated team of customer facing customer front line employees
* Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
* Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
* Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
* Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
* Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
* Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
* Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
* Communicate effectively with customers, colleagues and team-members
BENEFITS:
* $110,000 annual total compensation award opportunity including base, bonus (paid quarterly), restricted stock units and stock dividends.
* $20,000 potential performance-based bonus in your second year
* Participation in company stock program that includes dividends paid quarterly
* Internal promotional and career opportunities throughout the United States
* Extensive training and coaching plans – we want you to succeed!
* Comprehensive group healthcare programs
* 401(k) with generous employer match
* Paid time off
* Monday thru Friday work schedule
Qualifications & Expectations:
* Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
* Proven track record of top tier performance
* Experience managing operational audits and payroll budgets
* Exceptional communication and time management skills
* Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
* Passion for sales and customer service excellence
* Bachelor's Degree preferred
* Weekend availability by telephone
* 5 work Saturday’s per year required during peak season
All your information will be kept confidential according to EEO guidelines.
Apply online at PublicStorage.com
|
 |
