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Distribution Center Operations Manager

Berlin Packaging is the nation's premier supplier of rigid packaging and packaging components. We are a $2.6 billion-dollar company with 30+ straight years of record growth.

Don’t know what makes the rigid packaging industry special? Well, chances are you enjoy products supplied by Berlin Packaging every day! Imagine yourself walking into your favorite big-box store. Take a mental look around and think about every glass, plastic, or metal package you see. Berlin Packaging touches virtually every market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and now, cannabis too.

Next, combine that with an award-winning culture. Our 1,000+ employees are high-performing - and importantly, collaborative - entrepreneurs who blow through obstacles and embody an “Anything is Possible!” mindset. We love it here. Our engagement scores are 3x the national average. And every single employee shares in Berlin’s profitable growth.

Now you understand why since 1898, our 100+ year-old company has grown 10x faster than our industry!

And we're not done yet.

In order to continue our record growth streak, we need people like YOU to join our team! Are you up for the opportunity of a lifetime? If so, we are seeking a Distribution Center Operations Manager who will be ultimately accountable for all operational aspects of the branch’s Distribution Center including customer service, warehousing, and inventory management. Responsible for building, developing, and motivating a team of Account Coordinators, inside staff, and warehouse personnel to deliver world class customer thrill and maximize profitability. Matrixed accountability to the overall financial success of the branch requires tight partnership with the branch’s Sales and Supply Chain Leaders.

Key Accountabilities:
* Manage a team of Account Coordinators who support outside sales activities through customer service, order management, item availability, and related operations.
* Oversee all warehouse operations including safety, quality, inventory management, light assembly, inbound and outbound transportation, and on-time performance.
* Joint management responsibility with the Supply Chain group, to help establish and maintain effective supplier relationships.
* P&L performance through management of fixed assets (e.g. leases, equipment), operating costs (e.g. labor, working capital), and support of sales activities.
* Margin enhancement and cost reductions achieved in conjunction with Sales and Supply Chain groups.
* Together with Sales Manager, develop, present, and then achieve the annual strategy and budget.
* Achieve operating metrics around safety, inventory turns, DSO, on-time, quality, and others as necessary.
* Manage, approve, and enforce Inventory Contracts.
* Ensure teams’ compliance to proper utilization of Order Management, Vendor Management, Transportation Management, and Customer Relationship Management Systems.
* Responsibility for facility management and maintenance.
* Develop and maintain the desired culture as defined in the employer and employee portions of the “Berlin Values T-Chart”.

Knowledge, Skills, Abilities:
* Requires a bachelor’s degree in a business-related discipline or equivalent experience.
* Minimum 5 years of previous management experience over customer service, warehousing, purchasing, order fulfillment, and/or operations.
* P & L management experience required.
* Intense leadership, negotiation, project management, and process control skills required.
* Strong business and financial acumen; demonstrates subject matter expertise of Berlin Packaging’s business, products, customers, suppliers and warehouse operations.
* Results oriented; has passion for building winning teams, developing talent, and contributing to a positive, high-performance culture.
* Strong interpersonal, communication, and conflict management skills.
* Excellent problem solving, decision making, and analytical skills.
* Is flexible; seeks out opportunities for continuous improvement and new ways of working.
* Operates with a high sense of urgency; demonstrates strong time management skills; ability to prioritize and follow up.
* Self-motivated; demonstrates a strong work ethic; consistently strives to attain goals and seeks self-improvement.

Working Environment:
Work is performed in office and warehouse environments.
Berlin offers an outstanding compensation and benefits package including profit sharing, 401(k) with company match, medical insurance (including an HSA option and telemedicine), dental, vision, life insurance, short- and long-term disability, paid parental leave, health club reimbursement, tuition reimbursement, 529 college savings plan, employee assistance, smoking cessation program, pet insurance (new!), employee discounts, employee referral bonus program, and, last but not least, flexible spending accounts for transportation, medical, and dependent care.

Apply online at

 





 
 

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